TERMS & CONDITIONS

Last Updated: March 2026

Welcome to 7seekers. By accessing or using our website, purchasing our products, or participating in our livestream services, you agree to be bound by these Terms & Conditions.

1. General

These Terms govern your use of the 7seekers website and services.
We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of our services constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this website.
You agree to provide accurate and complete information when making purchases.

3. Products & Services

7seekers offers:

Pokémon Trading Card Game products (ETBs, booster packs, bundles, and related items)
Livestream services

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Livestream Terms

Customers select products during livestream sessions for real-time opening.
All sales are final once the product has been opened on livestream.
By participating, you agree that the opening will be recorded and may be used for content, marketing, or promotional purposes.
7seekers is not responsible for the outcome of card pulls, including perceived value or rarity.
If a customer is absent during their turn, we reserve the right to proceed with the opening.

5. Pricing & Payment

All prices are listed in [Insert Currency] unless stated otherwise.
Payment must be made in full before order processing.
We reserve the right to correct pricing errors at any time.

6. Shipping & Delivery

We aim to process and ship orders within a reasonable timeframe.
Shipping times may vary depending on location and courier service.
7seekers is not responsible for delays caused by third-party logistics providers.
Risk of loss passes to the customer upon dispatch.

7. Returns & Refunds

Returns are only accepted for damaged, defective, or incorrect items.
Requests must be made within [Insert Number] days of receiving the product.
Products opened during livestream sessions are non-refundable and non-returnable.
Refunds (if approved) will be processed via the original payment method.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials.
7seekers is not liable for unauthorized use of your account.

9. Intellectual Property

All website content, branding, and materials are owned by 7seekers.
You may not reproduce, distribute, or use our content without permission.

10. Limitation of Liability

To the fullest extent permitted by Malaysian law, 7seekers shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Outcomes related to card pulls or product randomness

11. Indemnity

You agree to indemnify and hold harmless 7seekers from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Privacy

Your personal data is handled in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

14. Contact Information

If you have any questions regarding these Terms, please contact us:

7seekers
Email: official7seekers@gmail.com
Phone: +6017-3320851

15. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.